Diploma in Hospitality Management

Kenya Utalii College management is committed to sustaining its mandate of training qualified professionals for the hospitality and tourism industry.

COURSE DESCRIPTION

This is a three year programme designed to prepare learners for the role of departmental managers by equipping them with various operational and managerial skills. In addition, the learner will be exposed to at least one foreign language to enable them operate in the global hospitality industry which is multilingual.

LEARNING OUTCOMES:

  • To describe the hospitality industry and nature of hospitality product
  • To distinguish the management reports used in hospitality operations
  • To examine the hospitality and tourism marketing strategies
  • To evaluate the various hospitality facility designs
  • To plan and execute a Gastronomy event
  • To integrate leisure and recreational activities for enriched guest experience
  • To describe importance  of Human Resource management in hospitality industry
  • To evaluate hotel information systems

GOALS

  • Introduction to the hospitality and tourism industry
  • Report writing for managers
  • Hospitality and tourism marketing
  • Research methodology and corporate planning
  • Food hygiene and safety
  • Rooms Division Management
  • Food & Beverage Service Management
  • Hotel Information Systems
  • Cost control
  • Menu planning and costing

TARGET GROUP:

  Anyone interested in working as a departmental head and could progress to management.

Career Opportunities

Graduates may work in hotels as supervisors or departmental managers and rise to general manager position. All other catering and hospitality establishments which provide food and beverage and or accommodation can absorb them to management their facilities. Examples of such facilities are hospitals, schools, with catering facilities, apartments etc.

Apply today

MODE OF DELIVERY:

Interactive sessions and lectures, Case Studies, Presentations, and Group Sessions.